Deaf Hub Manager – Cardiff Deaf Centre

Job Title: Deaf Hub Manager
Location: Cardiff Deaf Centre
Level/Salary Range: £27,300pa pro rata (£16,380pa)
More Info:

Cardiff Deaf Centre will be relaunched as ‘Deaf Hub (Wales)’ on 31 March 2020.  Our vision is to provide a home in Wales for all that embraces equality, the arts, heritage and Deaf culture. A place where D/deaf can meet with friends, family, colleagues, professionals. We will be one of the leading organisations in South Wales that strives for a more equal Wales.

The Deaf Hub (Wales) is looking for a Centre Manager to ensure the smooth running of Cardiff Deaf Centre.  We are growing fast and building a reputation in the wider community of Cardiff and surrounding areas. We will be looking to work with school museums and local authorities to ensure Deaf people have access to services.

This position is responsible for the day to day running of the Deaf Hub (Wales) at Cardiff Deaf Centre in order to provide a building that is fit for purpose for the members of the Deaf community and beyond that use it, and to develop services in line with the Deaf Hub’s vision, mission and values.

Please send your CV with a covering letter demonstrating how your skills and experience meet the person specification below, and email these to

We accept applications in either BSL, English or Welsh.

The deadline for applications is 26 February 2020.  Interviews will be held on 2 March 2020 at Cardiff Deaf Centre.

Job Description

Role and responsibilities

Centre Management

  • General management and supervision of the use of Cardiff Deaf Centre and responsibility for health and safety of all users and visitors;
  • Maintaining a safe environment with proper lighting, signage, and disability access;
  • Drafting and updating emergency plans and evacuation procedures;
  • Overseeing security, fire prevention, and other safety systems;
  • Ensuring that occupants are provided with proper utilities;
  • Monitoring building maintenance budgets;
  • Arranging for building improvements;
  • Hiring contractors as needed to maintain, repair, or improve the property;
  • Project manage, supervise and coordinate the work of contractors;
  • Calculate and compare costs for required goods or services to achieve maximum value for money;
  • Direct, coordinate and plan essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling;
  • Ensure buildings meet health and safety requirements and that facilities comply with legislation;
  • Check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies;
  • Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences; and
  • Plan for future development in line with the strategic objectives of the Deaf Hub.

Project Management

  • Overseeing the planning and implementation of Deaf Hub projects, with a particular focus on logistics; and
  • Maintaining a close liaison with and support of Board of Trustees to ensure delivery of high-quality projects and services in line with the strategic objectives of the Deaf Hub.


  • Engaging in promotion and marketing activities in keeping with the general mission of the Deaf Hub; and
  • Preparation and maintenance of accreditation and visits by external organisations.


  • Provide administrative support to Deaf Hub projects as required;
  • Create, send, and follow up on invoices;
  • Collect and enter data for various financial spreadsheets;
  • Assist the Treasurer in creating financial reports on a regular basis;
  • Managing keyholders and record keeping;
  • Dealing with room bookings;
  • Monitoring utility Bills and ensure payment made;
  • Ensuring all utility certificates are up to date, electrics, gas checks, building insurance;
  • Ensuring register of food hygiene certificates holder is kept up to date;
  • Managing the Centre’s cleaning regime;
  • Dealing with all incoming and outgoing post; and
  • Maintaining the signing in/out book.


  • Attend training to develop relevant knowledge, techniques and skills and independently develop skills as applicable; and
  • Any other ad hoc duties that are felt reasonable to fulfil the Job Description.

Person Specification

Professional/Educational Qualifications

Essential Requirements

  • Fluency in British Sign Language.
  • A good standard of written English

Desirable Requirements

  • Qualifications in relation to one or more of the following:
    • building management;
    • business studies;
    • facilities management; or
    • hospitality
  • Work-related qualifications (e.g. first aid at work, fire marshall, child welfare).


Essential Requirements

  • Project management experience.
  • Centre management experience.
  • Team working experience.
  • Financial management/cash handling experience.

Desirable Requirements

  • Pastoral/welfare experience.

Preferred Skills/Abilities

Essential Requirements

  • Can work with minimum supervision
  • Good interpersonal skills
  • Good project management/organisational skills
  • Able to work at pace in a constant changing environment
  • Able to take the initiative and develop new ideas
  • Passionate about empowering Deaf people
  • Excellent communication skills and time management skills
  • Financial management – keeping budgets, managing expenses
  • Managing people
  • Ability to create and maintain business networks/relationships
  • Office administration experience (IT literate, particularly MS Office)
  • Analytical thinking
  • Attention to detail
  • Ability to understand people’s needs