Front of House Administrator – Deafness Support Network

Maternity Cover – 12-month fixed term contract
Based in Chester
37 hours per week
£16,838.08 per annum

An exciting opportunity has arisen to provide maternity cover for a period of 12 months!

We are a Disability Confident employer with a vibrant office in Chester, offering various types of support related to hearing & sight loss for people across Cheshire East, Cheshire West & Chester, Flintshire & Wrexham. Our values based culture comes from our knowledge that the services we provide make a real difference to the people we support.

We require a professional & approachable individual with strong administrative skills & a pro active attitude, able to work on own initiative & with a desire to constantly improve existing systems.  This is an interesting and challenging role where 2 days are never the same!

You will be the first point of contact for clients accessing our services, providing administrative support to Social Care along with supporting external organisations to use the Chester & District Committee for Deaf People Hall. This rewarding post involves taking referrals & signposting clients to other sources of information. In addition to providing information/advice, you will support our Audiology service Positive Hearing, by scheduling appointments with our clinical Audiologists. As a key holder, with responsibility for opening/closing the building and health & safety, you will complete regular checks, reporting any maintenance issues to Building Maintenance & monitoring their completion.

As this post involves communicating with D/deaf people, you should preferably have a certificate in BSL Level 1, or the ability to demonstrate equivalent knowledge; this is not essential as full training will be given.

Whether this is your first step into this sector, or you have prior experience, you will be fully supported by an excellent programme of continuous training and development; allowing you to truly shine in your role! In return we offer a range of benefits including:

24 days holiday + Bank Holidays, Company Sick Pay, Contributory pension scheme*,Training/ Development, Cycle to Work Scheme*,Gym Membership* & more! (*subject to qualifying criteria).

We are an equal opportunities employer working to attract the best talent from diverse backgrounds to enhance our specialised team. For further details on our values or to request the advert/job description in any other format, please visit

To apply, please visit

This role is subject to receipt of satisfactory references and completion of an enhanced DBS disclosure.

Closing Date – Thursday 20th February 2020 @ 12 noon.

If you have successfully been shortlisted, you will receive an email invitation to interview, scheduled for 26th February 2020.